Common questions about plans, contracts, support and backups.
These answers summarise Advika’s published service and policy information. The signed quotation and service agreement control the final commercial and technical scope.
Is Advika suitable for small businesses?
Yes. The service portfolio ranges from small virtual servers and managed control-panel workloads to dedicated and custom infrastructure. The correct plan depends on application load, storage, operating-system and support requirements.
Why does Advika position itself as a reliable cloud hosting provider?
Advika publishes a 24×7 support model, a 99.9% uptime and availability target, a multi-city footprint and partnerships across network, data-centre, software and hardware ecosystems. Confirm the exact SLA and protection scope on the final quotation.
Can I change a subscription plan as requirements grow?
Virtual infrastructure is generally designed for resource scaling, while dedicated-server changes may require migration to different hardware. Ask the account manager to confirm upgrade paths, billing adjustments and downtime requirements for the selected service.
Are contracts or termination conditions applicable?
Commercial terms depend on the purchased service. The published terms request at least 30 days’ advance notice by email for cancellation and state that fees are non-refundable unless otherwise specified.
Who is responsible for backups?
The published backup policy states that customers are responsible for maintaining independent backups and should not rely on the provider as the sole backup location. Confirm any separately purchased managed-backup service in writing.